ABOUT US

Pioneers in Sustainable Luxury Hospitality

ABOUT THE CAYUGA COLLECTION

Pioneering sustainable luxury hospitality for over 20 years.

For over 20 years, Cayuga Sustainable Hospitality has redefined what it means to stay in intimate, luxury hotels and resorts across Latin America.

From Costa Rica to Panama and Nicaragua, each independently-owned property in The Cayuga Collection invites you to be part of a movement that blends luxury with a deep commitment to sustainability.

When you stay with us, you experience some of Central America’s most breathtaking regions, all while contributing to the preservation of over 1,500 acres of pristine rainforest, supporting over 450 local employees, and generating meaningful impact year-round.

THE CAYUGA COLLECTION JOURNEY:
FROM VISION TO REALITY

2003
Launch of Cayuga Hospitality

On May 2nd, 2003, Andrea Bonilla and Hans Pfister launch Cayuga Hospitality, a company dedicated to managing sustainable luxury hotels and lodges in Latin America.

2005
Removal of Plastic Bottles

Plastic bottles eliminated at the hotels. Coca Cola pushes plastic bottles as an easier and cheaper alternative to glass. But thanks to the resistance led by a group of lodges and the Women of the Osa - a local NGO of which the Cayuga Collections Co-Founder Andrea Bonilla was a board member - the decision was reversed. Coca-Cola continues to deliver glass bottles.

2013
Debut of Bamboo Straws

Bamboo Straws make their debut across the Cayuga Collection properties. Cayuga gardener, Don Tino, comes up with a game-changing solution to create biodegradable straws from bamboo shoots growing on his farm.

2017
Earth Changer Award - National Geographic

After two decades in sustainable hospitality, Cayuga is recognized for innovation in environmentally-friendly practices and green tech. A proud feat, and a great team motivator, the physical award passes from hotel to hotel to be on display, thanks to our collective eco-achievements.

2018
People Award - World Travel & Tourism Council

In the esteemed Tourism for Tomorrow Awards, Cayuga receives one of the ultimate accolades. The hard-earned reward reminds us of why we show such purpose-driven dedication on a daily basis.

2019
Skift Global Forum, New York

Cayuga is invited to present a talk on "The Eco-Lodge Dilemma: Authenticity and Longevity" to this most switched-on of audiences. This annual conference brings together the most influential CEOs in travel and tourism. Alongside Hilton, Trip Advisor, Delta Air Lines and Expedia, we offer insight on trends, forecasts and achievements for the first time; sustainable travel is higher on the agenda than ever.

2023
What next?

We love the challenge of delivering luxury alongside sustainability, and our successes tell us that our hard work has us on the right track.

Hans Pfister and Andrea Bonilla, pioneers in sustainable luxury hospitality, in a group photo.
MEET THE VISIONARIES BEHIND YOUR EXPERIENCE
MEET THE VISIONARIES BEHIND YOUR EXPERIENCE

AWARD-WINNING EXPERTS IN SUSTAINABLE LUXURY HOSPITALITY​

Your journey into sustainable luxury is guided by our expert team, led by Hans Pfister and Andrea Bonilla.

Hans, a global thought leader in sustainable luxury hospitality, and Andrea, with her unmatched operational expertise, have managed award-winning hospitality experiences that reflect nearly 50 years of combined experience in the industry.

Both are esteemed graduates of Cornell University, and together drive the success of the award-winning properties across Central America.

EXPERT HOSPITALITY MANAGEMENT FOR LUXURY HOTEL OWNERS​

ARE YOU A HOTEL OWNER COMMITTED
TO SUSTAINABLE HOSPITALITY?

Imagine entrusting your property to a team that not only shares your values but also elevates your vision.

At Cayuga, we manage the details—reservations, culinary programs, new developments, and remodels—so you can focus on what matters most to you, whether it’s spending time with family, pursuing new passions, or simply enjoying life.

We offer a full suite of hospitality solutions so you can step back from day-to-day operations.

Luxury eco-friendly resort with a modern poolside lounge at dusk.
Luxury eco-friendly resort with a modern poolside lounge at dusk.
Luxury eco-friendly resort with a modern poolside lounge at dusk.
EXPERT HOSPITALITY MANAGEMENT FOR LUXURY HOTEL OWNERS​
EXPERT HOSPITALITY MANAGEMENT
FOR LUXURY HOTEL OWNERS​

ARE YOU A HOTEL OWNER COMMITTED
TO SUSTAINABLE HOSPITALITY?

Imagine entrusting your property to a team that not only shares your values but also elevates your vision.

At Cayuga, we manage the details—reservations, culinary programs, new developments, and remodels—so you can focus on what matters most to you, whether it’s spending time with family, pursuing new passions, or simply enjoying life.

We offer a full suite of hospitality solutions so you can step back from day-to-day operations.

EXPERIENCE THE CAYUGA WAY

SUSTAINABLE LUXURY LIKE NO OTHER

When we first launched Cayuga Hospitality in 2003, our mission was clear: To pioneer the symbiosis of Sustainability and Luxury.

The Cayuga Way is our distinctive approach, developed and perfected over two decades.

It defines how we approach hospitality. And it’s your pathway to a travel experience that seamlessly blends luxury with sustainability.

From the moment you arrive, you’ll feel the difference that two decades of innovation and dedication can make.

How Would You Like to Contact Us?

BY ONLINE CHAT

Monday – Thursday:
7am — 9pm CST
Friday – Sunday:
8am — 7pm CST


Quick answers, always!

BY PHONE

Monday – Thursday:
7am — 9pm CST
Friday – Sunday:
8am — 7pm CST


+(506) 4040-0430

Reservations:

+(506) 4040-0430

OUR LOCATION

San Jose, Costa Rica

BY EMAIL

[email protected]

Or fill out our Email Form

FAQ's

If you have questions, visit our FAQ’s

FOR PRESS

HOTEL MANAGEMENT SERVICES

Hans Pfister

Co-owner & President

[email protected]