THE CAYUGA WAY

Our Pioneering Approach to Sustainable Luxury Travel

LEADING SUSTAINABLE LUXURY TRAVEL WITH THE CAYUGA COLLECTION

When we first launched Cayuga Hospitality in 2003, our mission was clear: To embody the symbiosis of Sustainability and Luxury.

At the time, sustainability was thought to be reserved for intrepid backpackers. And luxury? The concept was one of extravagant and opulent surroundings.

Somehow, these two concepts were at odds.

But we believed it didn’t have to be that way.

The Cayuga Way is our distinctive approach, developed and perfected over two decades.

It defines how we approach hospitality, ensuring that every guest experience is both luxurious and deeply rooted in sustainability.

Below, learn how we bring this to life through our four pillars.

THE CAYUGA WAY BLOG

Aguas Claras bungalow at sunset, exemplifying sustainable luxury hospitality with stunning design and serene natural beauty.
The Cayuga Way

SUSTAINABILITY & LUXURY

We believe that sustainability and luxury enhance each other, creating a richer, more meaningful travel experience. 

Over the last 20+ years, we’ve explored and deepened the relationship between these two ideals, forging a path others have followed.

To celebrate this journey, we published The Cayuga Way: A Journal of Sustainable Luxury—a beautiful hardcover book showcasing two decades of impactful, sustainable travel.

Inside, you’ll find inspiring stories illustrating how your next stay at a Cayuga Collection hotel can leave a positive mark on the world.

The Cayuga Way

FOOD WITH PHILOSOPHY

Many of us have become conscious of our foodways, and we believe this is a wonderful thing. But there’s more to our food than flavour. 

Every decision we make is guided by our values of sustainability and care for the environment. We source ingredients from right at home, fished from our oceans and cultivated from local farms.

When you stay at a Cayuga Collection hotel, you celebrate the flavours and stories of our local providers. The entrepreneurial men, women and families that nourish us all.

Fresh quinoa salad with grilled shrimp and greens, representing sustainable luxury dining.
Bamboo ceiling structure in the Hotel Aguas Claras dining area with colorful chairs and modern decor.
The Cayuga Way

A SENSE OF PLACE

A property is never just a place. It’s a feeling.

We see spaces as expressions of our local culture, our people, and our relationship to the natural world in which our luxury hotels are located. 

Visit a Cayuga Collection hotel and discover the deep bonds we foster with our wild surroundings.

The Cayuga Way

IT'S ALL ABOUT PEOPLE

We often get asked, “What is the most important thing about sustainability for you at Cayuga?”. The answer is simple: It’s all about people.

While saving energy and utilities is important, the well-being of the local communities where we operate is our number one priority.

Why? Because we firmly believe: If you take care of people and their communities, they will in turn, take care of nature and their environment.

Smiling receptionist at the front desk of Arenas del Mar resort.

How Would You Like to Contact Us?

BY ONLINE CHAT

Monday – Thursday:
7am — 9pm CST
Friday – Sunday:
8am — 7pm CST


Quick answers, always!

BY PHONE

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Friday – Sunday:
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+(506) 4040-0430

Reservations:

+(506) 4040-0430

OUR LOCATION

San Jose, Costa Rica

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FAQ's

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FOR PRESS

HOTEL MANAGEMENT SERVICES

Hans Pfister

Co-owner & President

[email protected]